RJC, S.A. (hereinafter, RJC), with registered office at Zona Industrial do Casal da Areia, Rua A Lote 88, 2460-392 Coz, Alcobaça, and corporate tax number 513 664 335, is a company engaged in the wholesale trade of machinery and equipment, and is the owner of the domain rjcsa.com, where its WEBSITE is hosted.

RJC IS COMMITTED TO PROTECTING THE PRIVACY AND PERSONAL DATA OF ITS CUSTOMERS AND WEBSITE USERS AND HAS THEREFORE PREPARED AND ADOPTED THIS POLICY AND THE PRACTICES DESCRIBED HEREIN. THIS PRIVACY AND COOKIES POLICY EXPLAINS HOW YOUR PERSONAL DATA IS COLLECTED AND PROCESSED, AND WE RECOMMEND THAT YOU READ IT IN ORDER TO UNDERSTAND THE CONDITIONS UNDER WHICH YOUR PERSONAL DATA IS COLLECTED AND USED.

1. WHAT IS THIS POLICY ABOUT?

1.1. This Privacy and Cookies Policy explains how we collect and process personal data that is necessary for the provision of services available through the WEBSITE, describing the practices adopted for this purpose.

2. WHAT ARE PERSONAL DATA?

2.1. Personal data are any information relating to a person that identifies that person or makes them identifiable, regardless of the nature and medium of the information, including sound and image.

2.2. Examples of personal data we collect include “Email” when you contact us, or “IP address” when you visit us.

2.3. An identifiable person is one who can be identified, directly or indirectly, namely by reference to an identification number or other elements specific to their physical, physiological, psychological, economic, cultural or social identity.

3. HOW WILL WE USE YOUR PERSONAL DATA?

3.1. RJC will use the personal data you provide for the following purposes:

a) To analyse and respond to your messages, customer support requests and information enquiries;
b) For the operation and management of the rjcsa.com;
c) To keep a record of your contact details;
d) For commercial purposes, such as data analysis and audits;
e) For the adaptation, improvement and modification of services, namely through the identification of usage trends;
f) For the expansion of RJC’s commercial activities.

3.2. These personal data processing operations are essential tools for your satisfaction and for RJC’s activity and are carried out in accordance with applicable legislation and best practices.

3.3. Your personal data will not be reused for purposes other than those previously identified or unrelated to the purposes for which they were originally collected.

4. WHAT ARE THE LEGAL GROUNDS FOR PROCESSING YOUR PERSONAL DATA?

4.1. The personal data processed by RJC has specific legal grounds depending on the purposes for which it is intended.

4.2. The table below shows the legal grounds according to the purposes identified above:

· Purpose: To analyse and respond to your messages, customer support and information requests.
· Legal basis: Consent for that specific purpose.

· Purpose: For the operation and management of the rjcsa.com.
· Legal basis: Consent for that specific purpose (cookies); legitimate interests pursued by RJC.

· Purpose: To keep a record of your contact details.
· Legal basis: Consent for that specific purpose.

· Purpose: For commercial purposes, such as data analysis and audits.
· Legal basis: Consent for that specific purpose (cookies); legitimate interests pursued by RJC.

· Purpose: For the adaptation, improvement and modification of services, namely through the identification of usage trends.
· Legal basis: Consent for that specific purpose (cookies); legitimate interests pursued by RJC.

· Purpose: For the expansion of RJC’s commercial activities.
· Legal basis: Legitimate interests pursued by RJC.

5. WHAT PERSONAL DATA DO WE COLLECT?

5.1. The personal data collected and processed by RJC are only those that are necessary and appropriate for the purposes indicated above.

5.2. RJC will collect and process the following personal data:

· Purpose: To analyse and respond to messages, customer support and information requests.
· Data: Name; Email.

· Purpose: For the operation and management of the rjcsa.com
· Data: Cookie data.

· Purpose: To keep a record of your contact details.
· Data: Name; Email.

· Purpose: For commercial purposes, such as data analysis and audits.
· Data: Cookie data.

· Purpose: For the adaptation, improvement and modification of services, namely through the identification of usage trends.
· Data: Cookie data.

· Purpose: For the expansion of RJC’s commercial activities.
· Data: Cookie data.

6. HOW DO WE COLLECT YOUR PERSONAL DATA?

6.1. We collect your personal data through forms on the rjcsa.com, through the rjcsa.com itself and its communication with your device, and through email messages you send us.

6.2. Your personal data is collected through your device as follows:
a) Through your browser;
b) Through cookies;
c) Through pixel tags and similar technologies;
d) IP address.

6.3. RJC undertakes to process your data lawfully and legitimately.

6.4. RJC will not sell, rent or share your personal data with third parties, except in cases clearly identified in this Privacy and Cookies Policy (see Section 19).

6.5. RJC services are not directed at minors, and personal data of minors is not intentionally processed.

7. WHAT ARE COOKIES?

7.1. Cookies are small information files that help identify your browser and may store information such as user settings and preferences.

7.2. RJC stores cookies on your device to personalise and facilitate navigation, troubleshoot issues, generate statistics, ensure quality and monitor system security.

7.3. Except for cookies strictly necessary for website performance, the storage of other cookies always depends on the user’s acceptance and consent, which may be withdrawn at any time through browser tools.

8. HOW DO WE USE COOKIES?

8.1. We use cookies to present your preferences, for example:
a) Cookies allow us to know whether you have agreed to the use of cookies on the WEBSITE;
b) Cookies allow us to identify you as a returning user;
c) Cookies allow us to retrieve your personalised preferences when you browse;
d) Cookies allow us to collect anonymous statistics regarding videos viewed on the WEBSITE.

9. THIRD-PARTY COOKIES

9.1. Some cookies may also be stored by third parties other than RJC.

9.2. These third parties are service providers. Although RJC makes every effort to use only providers that offer adequate technical and organisational measures in accordance with applicable data protection legislation, users understand that RJC is not responsible for the content or accuracy of these third parties’ privacy and cookies policies.

9.3. Section 12 describes all cookies used, including third-party cookies, and Section 14 describes all pixel tags and similar technologies used.

10. WHAT ARE COOKIES USED FOR?

10.1. Cookies are stored to personalise navigation, troubleshoot issues, generate statistics, ensure quality and monitor system security.

10.2. You may delete or block cookies at any time; however, some WEBSITE features may not function as intended.

10.3. Cookies are not used for purposes other than those described herein.

11. TYPES OF COOKIES

11.1. Cookies on our WEBSITE are used for different purposes and may be divided into the following categories:
a) Strictly Necessary Cookies: essential for the provision of the WEBSITE and requested services;
b) Performance Cookies: provide statistical information on WEBSITE usage.

12. COOKIES WE USE

12.1. The following table explains how cookies are used on this WEBSITE.

a) Strictly Necessary Cookies

· Origin: Own (.rjcsa.com)
· Name: ci_session
· Description: Cookie used in PHP-based platforms to maintain user session state and ensure a consistent user experience.
· Duration: Session

b) Performance Cookies

· Origin: Third party (.google.com)
· Name: _gid
· Description: Google Analytics cookie used to distinguish users.
· Duration: 24 hours

· Origin: Third party (.google.com)
· Name: _ga
· Description: Google Analytics cookie used to distinguish users.
· Duration: 2 years

· Origin: Third party (.google.com)
· Name: _gat
· Description: Google Analytics cookie used to control request rate.
· Duration: 10 minutes

13. WHAT ARE PIXEL TAGS AND SIMILAR TECHNOLOGIES?

13.1. Pixel tags (also known as web beacons or clear GIFs) may be used to track user actions, measure the success of marketing campaigns and compile statistics on service usage and response rates.

14. PIXEL TAGS AND SIMILAR TECHNOLOGIES WE USE

14.1. The following table explains how pixel tags and similar technologies are used on the WEBSITE.

· Host: maps.googleapis.com
· Source URL: https://maps.googleapis.com/maps/vt
· Parameters: pb, key, token (256x256px)

· Host: maps.googleapis.com
· Source URL: https://maps.googleapis.com/maps/api/js
· Parameters: v, key, sensor, language, callback

15. COOKIE CONTROL AND MANAGEMENT

15.1. You may control and/or delete cookies at any time, including deleting all cookies already stored on your device.

15.2. Manual adjustment of preferences may be required on each visit, and some services and features may not function properly.

15.3. Cookies may be disabled by configuring your browser according to the instructions available at:
a) Google Chrome
b) Internet Explorer
c) Microsoft Edge
d) Mozilla Firefox
e) Apple Safari

16. HOW DO WE PROTECT YOUR PERSONAL DATA?

16.1. Personal data is kept secure through technical and organisational security measures.

16.2. We only use data centre providers offering appropriate and documented security measures.

16.3. Personal data is stored on secure servers provided by Miztec.pt with registered office at Rua Aquilino Ribeiro L15 4F 1950-027 Lisboa.

16.4. Data transmission is protected by encryption such as Transport Layer Security (TLS).

16.5. No security system is completely impenetrable.

17. HOW LONG DO WE RETAIN YOUR PERSONAL DATA?

17.1.

· Messages and enquiries: 2 years
· Website operation and management: 3 years
· Contact records: 2 years
· Commercial analysis: 2 years
· Service improvement: 2 years
· Business expansion: 2 years

17.2. Where legally required, the applicable retention period shall prevail.

17.3. After the retention period, all personal data will be deleted.

18. HOW CAN YOU EXERCISE YOUR RIGHTS?

18.1. You have the right to request access, rectification, erasure, restriction of processing, objection and data portability.

18.2. You may lodge a complaint with the competent supervisory authority (in Portugal, the CNPD).

18.3. To exercise your rights, please contact RJC at marketing@rjcsa.com.

18.4. If deletion is requested, some services may no longer be available.

19. WHEN DO WE SHARE DATA WITH THIRD PARTIES?

19.1. RJC may use third parties for maintenance, technical support, marketing, invoicing or payment management services.

19.2. Only necessary data is shared, and RJC remains responsible for the personal data provided.

19.3. RJC may share data with group companies or partners with prior authorisation.

19.4. Data may be disclosed when legally required.

20. THIRD-PARTY WEBSITES

20.1. The WEBSITE may contain links to third-party websites whose data processing practices are the sole responsibility of their owners.

20.2. Examples include LinkedIn, Facebook and Google Maps.

21. DATA TRANSFERS OUTSIDE THE EUROPEAN UNION

21.1. Any international data transfers will comply with legal requirements and appropriate safeguards.

22. MINORS

22.1. The rjcsa.com is not intended for users under 16 years of age.

23. SENSITIVE PERSONAL DATA

23.1. Please do not send sensitive personal data.

23.2. If such data is received, it will be immediately deleted.

24. CHANGES TO THE PRIVACY AND COOKIES POLICY

24.1. RJC reserves the right to amend this policy at any time.

25. OUR CONTACT DETAILS

25.1. For any questions regarding this Privacy and Cookies Policy, please contact us in writing at marketing@rjcsa.com.

26. LATEST VERSION

26.1. 11 June 2019. Leiria (Portugal)